Marketing & Communications Manager (Pre-Opening)
Join to apply for the Marketing & Communications Manager (Pre-Opening) role at ANdAZ.
About Andaz Gold Coast
Andaz means "personal style"—a celebration of individuality, curiosity and creativity. Opening in mid-**** in the heart of Broadbeach, Andaz Gold Coast will redefine the Australian lifestyle hotel scene with:
202 luxurious rooms and suites with imaginative interiors and local artistry
The Coast's largest pool deck club: Andaz Pool Club with private cabanas, cocktail bar and al fresco dining
Elevated, event-light positioning: a rooms-led hotel without major event spaces
Bespoke F&B experiences: Hinterland Bar, a Mediterranean brasserie & bar, and an energising morning bar concept to awaken body, mind and soul
Holistic wellbeing offerings and a state-of-the-art fitness centre
Immersive local partnerships and tailored guest experiences
The Opportunity
You're not just joining a hotel – you're the creator of our brand from the ground up As our Marketing Communications Manager, you will shape the story, energy, and identity of our soon-to-open property. From crafting the launch strategy to sparking buzz across our beautiful city, you'll lead all marketing and communication efforts that put our hotel on the map before the doors even open.
What You'll Do
Brand & Storytelling
Define and protect the hotel's brand voice, visual identity, and narrative
Craft completing messaging for all pre-opening campaigns, press releases and promotion materials
Ensure brand consistency across all on-and-offline channels
Marketing Strategy & Execution
Develop and execute the full pre-opening marketing and communication plan
Create impactful digital, social media, and traditional marketing campaigns
Plan and manage the marketing timeline leading up to launch, including soft-open events, teaser campaigns, influencer activation, and community engagement
Public Relations & Media
Build strong relationships with media, influencers, tourism boards, and local partners
Manage press events, media previews, and all public-facing communication
Monitor press coverage, reputation, and brand sentiment
Digital & Social Media
Own all digital channels: website content, hotel listings, social media, SEO, and email marketing
Curate social media content that builds excitement, showcased progress, and drives early engagement
Track digital performance and optimize campaigns for maximum impact
Collaboration & Cross-Functional Support
Work closely with the General Manager, Sales & Revenue teams, and pre-opening task force to ensure aligned strategies
Support recruitment marketing and brand culture initiative
Oversee phot/video shoots and creative content production
Qualifications
Experience in marketing or communication, ideally in hospitality or lifestyle brands
A visionary mindset with the ability to turn concepts into campaigns
Strong writing, storytelling, and presentational skills
Digital marketing expertise across platforms and analytic tools
A passion for design, culture, hospitality and creating unforgettable brand moments
Ability to thrive in the fast-pace, high-energy world of hotel pre-opening
Why Join Andaz Gold Coast by Hyatt
Be part of the first Andaz in Australia and set a new benchmark for lifestyle luxury on the Gold Coast – nationwide
A values-led culture: empathy, integrity, respect, inclusion, experimentation and wellbeing
Global career pathways with Hyatt; generous hotel discounts and benefits worldwide
Wellbeing programs, EAP, and competitive leave benefits
A creative environment where your ideas shape the hotel's story and success
Location
On-site, Broadbeach, Gold Coast QLD.
How To Apply
Please submit your CV and a brief cover letter sharing a standout outlet launch or activation you've led, including commercial and guest-impact results.
Discover Andaz:
Hyatt is an equal opportunity employer. We celebrate individuality and are committed to an inclusive environment for all colleagues and guests.
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