Account Manager
We are seeking a highly skilled and motivated individual to fill the role of Account Manager. The successful candidate will be responsible for managing day-to-day interactions with referrers, ensuring their needs are met.
* Manage customer relationships with warmth and precision
* Track key account activity such as referral numbers, pilots and programs launched, satisfaction scores and outcomes achieved by our Exercise Physiologists
* Analyse referral data to identify growth opportunities
* BUILD TAILORED STRATEGIES TO INCREASE REFERRALS AND ENGAGEMENT FROM KEY ACCOUNTS
* Prepare reports and keep leadership in the loop on account progress
About the Role
The Account Manager will work closely with Case Managers and Injury Management Advisors at national insurance companies to help them help their customers in the best way possible. They will also work closely with internal teams to ensure that account-specific processes are followed to the letter.
The ideal candidate will have experience in account management or a similar relationship-focused role, and will be comfortable working with data as well as people. They will have top-notch communication skills and be a natural organiser.
We offer a dynamic and supportive work environment, flexibility, and opportunities for growth and development. If you are passionate about delivering exceptional results and building strong relationships, we encourage you to apply for this exciting opportunity.