Manager Risk, Compliance & Incident Management
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Our client, a global leader in financial and healthcare software solutions, is seeking an experienced Risk & Compliance Manager to lead the incident and complaints function within their Australian Transfer Agency division—the largest provider of unit registry services in the country.
Key Responsibilities
* Lead end-to-end management of operational risk incidents and client complaints.
* Conduct investigations, root cause analysis, and implement corrective actions.
* Maintain compliance with APRA, ASIC, ATO, and internal policies.
* Collaborate with internal teams to embed a strong risk and service culture.
* Analyse risk data and prepare reports for senior stakeholders.
* Deliver training and support continuous process improvement.
About You:
* 5+ years’ experience in operational risk, incident management, or complaints handling within financial services, ideally in a managed funds environment.
* Experience in Transfer Agency is highly regarded.
* Strong knowledge of financial regulations and risk frameworks.
* Excellent stakeholder engagement and problem-solving skills.
* Data-driven with strong reporting and analytical capabilities.
Why Apply?
* Work with a top-tier global organisation.
* Lead impactful risk initiatives within a high-performing team.
* Supportive culture with a focus on innovation and integrity.
More information:
Contact:
Adam Kumaraswamy: 0414 223 338
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