Overview
Komatsu Australia Pty Ltd The Opportunity
We're looking for a motivated Parts & Service Advisor to join our Mount Isa branch. This is a fantastic entry point into the heavy equipment industry for someone with parts, service, warehouse or admin experience who wants to build a long‐term career with a global leader.
In this role, you'll support both internal teams and external customers with parts enquiries, service administration, work order processing, inventory tasks and general branch support. You'll become a key part of the branch operations, keeping jobs moving, ensuring accurate data, and helping deliver an exceptional customer experience.
This is a full‐time role, permanent position with core hours being 8:00am – 5:00pm – Monday to Friday.
Role Located: Mount Isa
What You Will Be Doing
* Processing invoices, purchase orders and work orders accurately and on time
* Monitoring WIP and ensuring jobs are opened/closed correctly
* Assisting with timesheet and payroll administration
* Entering and maintaining accurate data across mainframe systems
* Supporting warranty case processing
* Preparing quotes and assisting with tenders
* Providing professional customer service to internal and external stakeholders
* Ordering parts and managing parts enquiries
* Supporting warehouse tasks including stock control, 5S and goods receipting
* Liaising with freight providers and suppliers
* Assisting with stocktakes and general branch operations
* Providing updates to customers on backorders, deliveries and job status
Komatsu Benefits
* Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
* Financial: Income Protection Insurance provided through our company superannuation fund.
* Career: Recognition, awards, flexibility, further education studies and internal career development.
* Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
* Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
* Yearly Bonus: Potential to receive a yearly bonus.
* Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
What We Are Looking For
* Experience in parts, service, warehouse, inventory or admin
* Strong customer service and communication skills
* Good computer literacy (Microsoft Suite + ability to learn mainframe systems)
* Mechanical aptitude or understanding of earthmoving equipment (advantageous)
* Ability to work independently and manage competing priorities
* A current driver's licence (forklift licence advantageous)
* Someone who wants to grow their career within a global OEM
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.
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