Senior Technical Operations Engineer
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About the Role:
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We are seeking a highly skilled and motivated Senior Technical Operations Engineer to join our team. As a key member of our operations team, you will be responsible for providing technical support and guidance to ensure the smooth operation of our data center infrastructure.
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* Main Responsibilities:
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* Providing technical expertise and support to troubleshoot facility and rack-level events within internal Service-Level Agreements (SLA)
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* Managing and leading incident response, providing updates to senior leadership using incoming critical data to empower decision making
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* Performing rack installs, rack decommissioning, and facility management
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* Providing operational readings and key performance indicators to maintain uptime
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* On-site management of contractors, subcontractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
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* Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center
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* Key Requirements:
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o Education and Experience:
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o Degree or Technical (Military/ Trade School) Degree Cert IV and relevant experience
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o Data Center Engineering/Operations Experience
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o Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
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o Skills and Qualifications:
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o Strong verbal and written communication skills
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o Strong attention to detail
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o Strong leadership and organizational skills
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o Facilities Management mindset
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o Ability to prioritize in complex, fast-paced environment
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o Physical Security protocol awareness
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o Computer literate, confident with Office Suite
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o This position also has a physical component requiring the ability to lift rack equipment; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines
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o Why Choose Us:
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We offer a dynamic and inclusive work environment, where you can grow your career and contribute to the success of our organization.
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We value diversity, equity, and inclusion, and are committed to creating a workplace that reflects these values.
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We offer competitive compensation and benefits packages, as well as opportunities for professional development and growth.
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Join our team and become part of a talented and dedicated group of professionals who share your passion for delivering exceptional results.
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+ What We Offer:
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+ A dynamic and inclusive work environment
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+ Competitive compensation and benefits packages
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+ Opportunities for professional development and growth
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+ A talented and dedicated team of professionals
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