Unlock a Career in Banking
">
1. Immerse yourself in our thorough training program to launch your banking career
2. Gain access to extensive employee benefits and exclusive discounts
* Be part of a dynamic, high-performing culture where collaboration thrives
The Opportunity:
3. Work across multiple branches in Maryborough and the Sunshine Coast area, bringing new challenges and opportunities to make a meaningful impact every day.
4. Deliver exceptional customer experiences through personalized conversations about their overall banking needs, including Home Loans, Business Banking, and Financial Advice.
5. Support customers with enquiries, account maintenance, and credit product applications while providing effective solutions and championing our processes.
6. Conduct Financial Health Checks to assess customers' financial needs and identify areas for improvement.
7. Educate and demonstrate in-branch technology and digital banking options to customers, empowering them to make informed decisions.
* Problem solve and provide effective solutions while upholding our risk-adverse culture and driving excellence in customer service.
Requirements:
8. Experience in delivering exceptional customer service in a financial services, retail, or hospitality setting is essential.
9. Excellent communication skills are crucial for articulating complex financial terms in a clear and concise manner.
10. Ability to ask questions, find solutions, act with integrity, and prioritize customer needs is vital.
11. Flexibility to work in a fast-paced, commercially driven retail environment is required.
* A genuine interest in building a long-term career with us is essential.
With us, you'll play a key role in helping customers achieve their financial goals. If this opportunity aligns with your experience and career aspirations, apply today!
Aboriginal and/or Torres Strait Islander people are encouraged to apply.
If you're already part of the Commonwealth Bank Group, please submit a valid application through Sidekick.
We're committed to supporting candidates with disabilities and encourage them to apply.