Community Support Specialist (Full-Time) - Outpatient Clinic - Jackson, MS
Job Category: Clinical, Social, Community & Health Services
Requisition Number: COMMU003285
Posted: May 6, 2026
Full-Time
On-site
Locations
Showing 1 location
1513 Lakeland Dr
1513 Lakeland Dr.
Jackson, MS 39216, USA
Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:
* voice of our children and families always comes first
* Relationships matter and our differences make us stronger
* We take great joy in service to others
* Our families and our communities deserve our very best
Canopy has been designated a Great Place to Work for the fifth consecutive year and is one of only eight companies in Mississippi to qualify for this certification in 2026-2027. Canopy's employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges.
We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to:
* Competitive Compensation
* 403b Retirement Plan with Match
* PTO/Vacation
* Employee Wellness Program and Counseling Services
Position Overview
* The Outpatient Clinic Community Support Specialist (CSS) is a vital care service based on the individual needs of children and their families.
* The CSS is responsible for delivering an array of accommodating community services, assessing and linking children and families with social, educational, vocational, and recreational services.
* Collaboratively working with children and families, the CSS provides precise, measurable and individual services that focuses on the child's and family's abilities to assimilate within their community as well as to identify and access community services.
* Since the CSS is an integral resource for children, families and their communities and because it reflects Canopy Children's Solutions core values, the work functions are comprehensive and include, but are not limited to, identifying and accessing needed community services, implementing evidence-based practices specific to individual children and families, connecting them within their communities and tracking their progress.
Job Responsibilities Community Supports
* Assists children and families to gain access to needed community support services including, but not limited to, education, medical, social, vocational, recreational, therapeutic and other social services.
* Assess the strengths and service needs of the children and families.
* Develop specific, measurable, individualized interventions and services to meet needs and measure progress.
* Provides and coordinates social services that are child focused and build on the family and community strengths.
* Provides crisis intervention services as needed within the scope of role and competency.
* Develop and maintain a comprehensive, up-to-date community support resource manual.
* Facilitate the intake process, ensuring that it runs smoothly, that caregivers understand all consents and services offered, that follow-up appointments are scheduled, and that families and clients leave feeling hopeful.
Professional Standards
* Implements service interventions based on the ISP and documents in CareLogic.
* Implement evidence-based practices and interventions when possible.
* Complete necessary documentation for each child and family based on program guidelines including CSS notes and support implementation plans in a timely manner.
* Demonstrate flexibility and work with the family based on the family's schedule, their availability and convenience which may require working some evenings and weekends.
Administrative Support
* Attends monthly staff meetings.
* Works in collaboration with supervisor, therapist, and other Canopy Children's Solutions staff to monitor progress.
* Assist with aftercare planning to ensure referrals are made, appointments are made, and services are available/accessible.
* Schedules medical appointments for families when needed.
* Relays changes in medical information including medicine changes to the PMHC nurse practitioner.
* Assures any new psychotropic medications have a release signed by the guardian consenting to the medication prescribed.
* Cross train in front desk duties and provide coverage of the front desk as needed.
* Other duties as assigned.
Required Qualifications
* Minimum of bachelor's degree in social work or related field and at least two (2) years of experience working directly with children and families.
* Must meet the minimum requirements to be certified through the Mississippi Department of Mental Health as a Community Support Specialist.
* Must demonstrate competence implementing evidence-based practices, best practices working with children and families.
* Must demonstrate competence in completing reports related to payment for services provided.
* Must be available to work a flexible schedule to meet job responsibilities.
* Must be at least 21 years of age, have a valid Mississippi driver license, a good driving record, proof of legally appropriate auto liability insurance, and must be willing to use personal vehicle, as needed, for agency business.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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