Customer Support Specialist
We are seeking a highly motivated and organized individual to fill the role of Customer Support Specialist. In this position, you will be responsible for providing exceptional customer service and support to our clients. You will work closely with our team to resolve customer queries and provide accurate information.
You will have the ability to confidently understand and apply knowledge of our financial policies, rating structures, Local Government regulations, and established procedures for database administration. This will enable you to interpret client needs and apply relevant policies, legislation, and guidelines appropriately.