Job Title:
Retail Sales Assistant - North Adelaide
We are seeking a highly skilled and motivated individual to join our team as a Retail Sales Assistant in North Adelaide. The successful candidate will be responsible for providing exceptional customer service, sales and technical support to customers, and maintaining a clean and organized store environment.
About the Role:
* This is a permanent full-time position (38 hours) with a Monday to Friday roster, with flexibility to work on weekends when required.
* The ideal candidate will have previous experience in a busy retail or customer service role, with strong communication skills and a caring attitude.
* You will be trained to provide set-up, on-going support and equipment to ensure therapy is maintained to a high standard.
Responsibilities:
1. Taking customer's enquiries in-store and over the phone, investigating and helping customers problem-solve therapy issues.
2. Providing set-up, on-going support and equipment to ensure therapy is maintained to a high standard.
3. Fitting customers for masks and recommending the most appropriate mask based on training provided.
4. Providing customers with advice on the safe and effective use of their medical equipment.
5. Sales of new or additional services over the phone, with follow-up on trials and testing results to ensure sales conversion.
6. Maintaining a clean and organized store environment, including displays and stock levels.
7. Handling payments, balancing floats and banking.
8. Accountable for trial and sales stock, managing stock levels and reordering as required.
Requirements:
* Prior experience in a retail or customer service role, with a focus on sales and technical support.
* Caring and compassionate approach to customer service.
* Strong communication and interpersonal skills, with the ability to remain calm under pressure.
* Adaptable and flexible, with a willingness to learn and develop new skills.
* A passion for delivering exceptional customer experiences.
About Us:
We strive to create a great work environment and value diversity, equity, and inclusion. We are committed to equal employment opportunities and welcome applications from all qualified candidates.