As a key member of our team, you will be responsible for leading and growing a significant IT services business within the Mining sector in Perth, WA.
The Manager-Client Services is accountable for managing existing clients and acquiring new clients in the region. They work closely with their manager to build sector plans and are responsible for client management and all client interfaces within the assigned account scope.
Key responsibilities include:
* Developing and presenting proactive proposals to clients/prospects in line with sector strategy
* Engaging internal teams and service lines to develop solutions
* Handling risks and issues related to accounts, including delivery oversight and ensuring strong governance
* Setting and managing client expectations to ensure strong client satisfaction
The ideal candidate will have:
* Tertiary qualification in IT/Computer Science or related discipline
* Strong sales/relationship management/account management experience
* Track record of interacting and building relationships with senior-level client contacts
* Significant business development and project management experience
* Experience in IT Services, including strong Global Delivery Model experience
We offer:
* A dynamic and challenging role with opportunities for growth and development
* A collaborative and supportive team environment
* A competitive salary and benefits package
If you are a results-driven professional looking for a new challenge, please apply now!