About Us
Terra Nova Australia is a leading inbound tour operator specialising in group tours, tour series and guided tour programmes around Australia, with our main focus being on the European market.
We currently have an exciting opportunity for an experienced group consultant or junior wanting to start their career in travel to join our small but dedicated team on a full time basis.
About the role
As a Group Consultant, you will be responsible for the day to day operations of our coach tour business. Key responsibilities include, but are not limited to:
* Creating, quoting and arranging group itineraries
* Liaising with suppliers, such as hotels, bus companies, train companies and airlines
* Providing assistance while groups are in the country
* Problem-solving and troubleshooting any operations errors that may occur
* Preparing and issuing invoices, receipt payments and maintaining financial documents
About you
* An enthusiastic, methodical and motivated person
* You have a high degree of attention to detail, the ability to work independently and care about customer experience
* Strong work ethic and desire to grow within the business
* Excellent product knowledge of Australia
* Experience with 'Tourplan' software would be an advantage
* German or Spanish language skills is an advantage
What we offer
* Career progression opportunities
* Opportunity for domestic familiarization travel
Applicants should have Australian Citizenship or Permanent Residency.
Remuneration will be commensurate with the experience of the successful applicant.
Please include a CV together with a covering letter in your application. All applications and inquiries will be treated in the strictest confidence.