Business Analyst Role
Bupa is a leading health insurance provider in Australia, serving over 4.7 million Australian residents and international visitors who come to the country as tourists, workers, and students.
Our business analyst role partners closely with delivery managers, change managers, and initiative owners to deliver high-quality business analysis for strategic and BAU initiatives.
The successful candidate will support the delivery of HCM initiatives through defining business problems via in-depth investigation and gathering of requirements, documenting solutions, and liaising with key stakeholders across the organisation.
Key Responsibilities:
* Develop business requirements using various techniques, workshops, interviews, and surveys.
* Model business processes and identify opportunities for process improvement.
* Partner closely with initiative and business SMEs to develop a deep understanding of challenges and opportunities.
* Work collaboratively with delivery and technology teams using preferred project methodology and delivery hub governance frameworks.
* Work with change management to identify potential impact of changes on different parts of the business, process, technology, or people, and help establish and embed change into the business successfully.
* Identify issues, risks, and benefits of existing and proposed solutions, and outline business impacts.
* Collaborate with technology to implement changes and ensure alignment between business and technology needs.
* Communicate and collaborate across portfolios and translate technical jargon into business language and vice versa.
Requirements
* 2-5 years' experience in an analytical role.
* Experience establishing and facilitating workshops for requirements elicitation.
* Experience process mapping.
* Experience working with various project delivery methodologies - hybrid, waterfall, and agile.
* Ability to communicate, build trust, and forge strong relationships with stakeholders.
* Excellent written and oral communication skills with ability to express technical information to non-technical audience.
What We Offer
A competitive salary and range of benefits, flexible working options, you'll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences.
You will feel happier and healthier for working at our company.