About us:
Charter Care Services (CCS) is a premium values-based NDIS registered disability service provider. Collaborating closely with our participants, we assist them to live the lives they choose in their own homes and communities.
CCS 24/7 services includes nursing, personal cares, in-home support, domestic and community participation supporting those with complex health and disability needs.
We value our staff, pay above award rates, and prioritise a quality driven and innovative approach in delivering exceptional and consistent service.
The role:
The role of Rostering Coordinator is the heartbeat of our organisation. We are seeking an experienced scheduler/roster coordinator, accustomed to leading a team. Someone who is generously spirited, with a proven record working with a rapidly growing organisation.
This role is office based.
Key Responsibilities:
* Roster Creation and Maintenance: Use our rostering software to create and maintain staff rosters, ensuring compliance with legislative requirements, award agreements, and service needs.
* Shift Allocation: Manage staff availability, preferences, and qualifications when allocating shifts.
* Staffing Solutions: Proactively address staffing gaps and shortages to ensure continuity of care.
* Data Analysis: Monitor and analyse rostering data to identify areas for improvement and optimise efficiency.
* Communication: Liaise with Management, Service Delivery Leads, Team Leaders, and staff to address rostering concerns and feedback.
* Record Keeping: Maintain accurate and up-to-date records of all rostering activities.
* Legislation Awareness: Stay informed of changes in legislation and award agreements impacting rostering practices.
* Onboarding: Collaborate with HR to onboard new employees into the rostering system.
* Efficiency Recommendations: Analyse data related to rostering efficiency and make recommendations for improvements.
* Administrative Support: Provide general administrative support to teams on an ad-hoc basis.
* Work Environment: Contribute to a positive and collaborative work environment.
Role Essentials:
* Competency in Visual Care
* Thorough understanding of the SCHADS award
* Minimum of 2 years concurrent rostering experience in disability/aged care
* Good knowledge of Brisbane suburbs
* Unfazed by unforeseen changes due to illness, conflicts, changes in rosters -with the ability to 'foresee' and build contingency capacity into the master roster.
* Excellent time management skills – responding to service requests, participant and internal enquiries
* Participate in on-call after hours roster
* High levels of data entry accuracy & attention to detail
* Intermediate to advanced computer skills inc. Excel & google sheets
* Ability to sustain focus on detailed work and maintain information systems accurately.
* Current First Aid & CPR certificate
* Full Australian working rights
* Possess NDIS Worker screening card & WWCC card
Job Type: Full-time
Pay: $70,000.00 – $80,000.00 per year
Work Authorisation:
* Australia (Preferred)
Work Location: In person