* Build your career with Victoria's largest regional health service
* Join a supportive, high-performing team making a real community impact
* Permanent full-time role and part time role available | 5 weeks leave pro rata & salary packaging
About the role
The role of Administration Officer in the Andrew Love Cancer Centre is to provide confidential, high-quality administrative support to Cancer Services within Barwon Health while delivering excellent, professional, and compassionate customer service to patients, families, service providers, and the public in all interactions.
Key Responsibilities
* Provide front-line reception services, welcoming visitors and directing them appropriately to support efficient patient flow and timely care
* Manage appointments, patient registrations, admissions, and discharges across relevant hospital systems
* Deliver professional telephone and customer service, responding to enquiries and coordinating communication with patients and referrers
* Perform administrative tasks including reporting, medical record coordination, data updates, and general office duties
* Support team operations through staff training, role rotation, leave coverage, and adherence to Barwon Health policies and mandatory training requirements
What we're looking for
* Previous experience in medical administration (highly desirable) with strong commitment to patient care and customer service
* Proven ability to work collaboratively within a team and adapt to a variety of tasks and responsibilities
* Excellent interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders
* Strong organisational skills, including the ability to prioritise workload and work efficiently in a fast-paced environment
* High level of accuracy and attention to detail, with proficiency in Microsoft Office and familiarity with health information systems
Position Description
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
Barwon Health staff benefits
* Excellent working conditions and a strong sense of job satisfaction
* A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
* Extensive professional development opportunities
* Attractive salary packaging benefits
o Living expenses capped at $9,010
o Meals and entertainment capped at $2,650
For more information about working at Barwon Health, please click Here
Diversity and Inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government's Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)
Additional information
If you need adjustments to participate in the recruitment process, please contact us at ************@barwonhealth.org.au
All appointments are subject to:
* Satisfactory Police Record Check
* Immunisation Status Clearance
* Working with Children Check (if applicable)
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.