Join Our Fantastic Client's Team as a Customer Service Representative
We are seeking TWO dedicated individuals to join our client in O'Connor as a Customer Service Representative.
You will be the bridge between clients, warehouse, transport and operations to ensure the receipt, dispatch and storage of customers' stock.
ASAP start and possibility of permanence for the right candidates
Sorry not suitable for student and working holiday visas.
Location: O'Connor - near Fremantle
Pay rate: $***** p/h + Super
Full time hours: Monday-Friday - 8am-4pm
Key Responsibilities
First point of contact for assigned customers, ensuring efficient coordination of all activities
Cultivate and maintain strong working relationships with customers
Facilitate professional, prompt, and accurate communication
Coordinate client orders with warehouse and transport teams
Daily reports and KPIs
Qualifications and Skills
Proven experience in customer service is essential
Previous experience in Transport, freight forwarding or Wharf Cartage is HIGHLY desirable
Experience Freight Tracker highly desirable but not essential
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