Apply now Job no: 498778
Work type: Permanent Full Time
Location: Melbourne
Categories: Media, Sales, Administration
About Us
We create extraordinary places and experiences that connect and enrich communities. We bring people together through our Westfield platform, which includes 42 destinations across Australia and New Zealand. We create an essential place where customers, communities and businesses can interact.
Our people are the key to our success. Our focus on operational excellence means we have the capabilities and expertise within our team to design, construct, operate, manage, and market our platform. Our workforce includes more than 70 job types reflecting the diversity of our capabilities and talent.
Your opportunity
The Senior Sales Coordinator serves a dual function within the Direct & Independent agency sales team, combining the responsibilities of campaign coordination and client service with a strategic contribution to revenue generation. This role ensures the efficient execution of sales campaigns and delivers a high standard of client support, while also actively supporting the team in achieving sales targets through the identification of new business opportunities and proactive sales enablement.
Reporting to the Group Manager, the Senior Sales Coordinator will be required to.
Drive growth through the acquisition of new clients and opportunities.
* Identify and build relationships with prospective clients and independent agencies to expand the customer base.
* Collaborate with subject matter experts, agency partners, and retail teams to uncover and support commercial opportunities.
* Assist sales representatives by helping to build and maintain a robust sales pipeline.
Maintain a balance between strategic sales support and core coordinator responsibilities.
* Engage in regular prospecting and client outreach to identify incremental revenue opportunities.
* Actively contribute to team meetings by sharing insights, challenging existing practices, and supporting innovation.
* Ensure timely and accurate processing of all booking and campaign documentation to meet internal and external deadlines.
* Cultivate strong, long-term relationships with key clients to support retention and account growth.
Deliver client-first data-driven solutions that align with business and customer goals.
* Support the implementation of initiatives aimed at enhancing stakeholder engagement and satisfaction.
* Develop proactive opportunities to support sales team in generating additional demand.
* Expand knowledge of customer behaviour, audience segmentation and Westfield Centre positioning to better tailor solutions
* Regularly engage with clients to understand their evolving needs and provide relevant, customised solutions.
* Incorporate feedback into product or service offerings to strengthen the value proposition.
* Prepare high quality responses, insights and content for client proposals within specified timelines.
Assist the team in exceeding revenue targets through both retention and new business development.
* Using the BOM capabilities with the team to identify untapped revenue potential in unison with the sales executives
* Proactively support sales initiatives that drive growth across both new and existing clients.
* Re-engage and support the service of lapsed spending clients
* Deliver high levels of client service and creative thinking to maintain and grow customer investment, solve challenges and secure repeat business.
What will set you apart from the rest?
Success in the role will be defined by the measurable value added to the team in driving sales growth, generating new business and enhancing customer retention. This role is expected to go beyond traditional Sales Coordinator responsibilities by proactively identifying and supporting revenue-generating opportunities, contributing to the commercial success of the Direct & Independent agencies team. By balancing operational excellence with commercial impact, the Senior Sales Coordinator plays a critical role in driving team performance and supporting overall business growth.
What sets us apart from the rest?
* Diverse career paths across our vertically integrated business
* Ability to innovate in a company that not only encourages it but will facilitate it
* We're committed to creating a workplace culture in which women and men are equally represented, valued and rewarded
* Competitive benefits including 18 weeks parental leave (no waiting period), volunteer days to work with our charity partners, health and wellbeing discounts, and ability to purchase extra annual leave
Our diverse and inclusive workforce is not only something we're proud of, but something we're committed to. We encourage and support our people to bring their 'whole selves' to work every day. This is because we believe all our differences contribute to our success and ensures a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
If this sounds like you, apply today to make extraordinary happen!
Advertised: 04 Mar 2026 AUS Eastern Daylight Time
Applications close: 20 Mar 2026 AUS Eastern Daylight Time
Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information.
Any email communication regarding an employment opportunity with us will come from a scentregroup.com email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to: [emailprotected].
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