Hotel Staff Wanted
About Our Hotel:
We are a well-established hotel located in the heart of Moonah, proudly part of a community-focused group with 12 venues across Tasmania.
A welcoming atmosphere, loyal regulars, and strong community spirit make us a great place to work. We offer friendly service, weekly trivia nights, and a modern gaming lounge featuring state-of-the-art machines.
What you can expect in a day in this role:
You will be responsible for attending to inquiries from our gaming patrons, preparing and dispensing beverages, and providing exceptional customer service.
Some of your day-to-day duties will include:
* Managing and maintaining gaming functions and operations
* Managing TAB functions
* Day-to-day operations of gaming rooms
* Assisting patrons with both food and beverage orders, inquiries and complaints
* Upholding cleanliness and hygiene standards
What you will bring to the role:
Along with excellent customer service and the ability to take initiative, you will have:
* Demonstrated cash handling proficiency
* Knowledge of all gaming machine regulations, compliance, operations, and procedures
* An understanding of food & beverage products and services
* A professional & mature 'can do' attitude with the ability to work autonomously
* Current Responsible Service of Gaming Certificate (RSG)
* Current Responsible Service of Alcohol Certificate (RSA)
* Keno Writer & Gaming Machine Attendant or Senior Keno Writer and Gaming Machine Supervisor Certificates and TAB would be advantageous
Success in this role requires flexibility to work a range of evening and weekend shifts, with finishes as late as 4:00 AM. Availability on public holidays may also be required.
Staff Discounts Offered:
* Access to hundreds of discounts across many brands, helping you save on everyday expenses
* Supportive work environment with learning and development opportunities
* Free parking and staff uniform
Interested? Take the next steps to apply