Overview
Excellent Salary + Banking + Lifestyle Benefits
Permanent full-time opportunity available at Westpac’s Wangaratta branch. Create your best future and join Westpac as a Personal Banker at our Wangaratta branch.
What’s the role?
As a Personal Banker with Westpac, you will proactively engage with customers in-person and over the phone to uncover their financial needs, utilising your expert product knowledge to assist them in achieving their financial goals. You will refer customers to our specialist banking teams such as Home Loans and Business Banking, as well as coach customers on our digital banking offerings. This role blends sales and customer service and holds accountability for sales and referral targets – all with an uncompromising commitment to empowering our customers to make the most of their money.
This is a full-time role, branch-based from Monday to Friday.
What do I need?
- Banking experience is ideal, but not essential – your high-performer energy and ability to gauge and nurture solid customer relationships will be key to driving your success
- Strong experience in a customer-facing / phone-based sales role
- Resilience, tenacity, and an ability to flex – no two days and no two customers are ever the same!
- Proven experience of achieving performance KPIs with a commitment to delivering exceptional customer service
- Comfortable when working with numbers and adept at navigating multiple systems
No banking experience? No problem. At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us!
What we offer
- Special offers on banking products and discounts from top brands, including employee rates on mortgages
- A variety of leave options including Culture, Lifestyle and Wellbeing leave
- Tailored learning and development opportunities to grow your career within the bank
- Opportunities to participate in community volunteering initiatives
Additional information
We welcome everyone – no matter your age, gender, background, or abilities. We provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find more information and contact details on the People with Disability and/or Accessibility Requirements page on our website.
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📌 Personal Banker - Wangaratta, VIC
🏢 Westpac Bank
📍 Wangaratta