2 days ago Be among the first 25 applicants
We are searching for talented individuals with experience in reviewing policies and process enhancements to join us as a Credit Management Executive (Consumer). He/ Shewill be responsible for the consumer reports, consumer policies, consumer accounts and/or enhancements. This role involves handling a variety of tasks related to reports, blacklist, processes, invoice reconciliation and ensuring all consumer related activities run effectively on a daily and long-term basis.
Make an Impact by:
* Release credit blocks in the system and address requests from various departments in the blacklist mailbox
* Collaborate with the IT team and other stakeholders on system enhancements and defects resolution
* Comprehend and be familiar with consumer policies to handle shared mailbox for internal customer inquiries
* Manage ad-hoc data extraction to verify system functionality or performance and provide recommendations
* Review weekly audit report and weekly report downloading and reconciliation
* Perform routine reviews of consumer reports to maintain accuracy
* Review and process the cases in the Consumer follow-up queue
* Review work processes and recommend strategies for improvements and efficiency
* Perform monthly invoice reconciliation
* Perform additional ad-hoc duties as assigned to broaden knowledge and experience
Skills for Success:
* Diploma/ Degree in Business Management/ Accountancy or equivalent
* Minimum of 1-2 years' experience and above in a credit related role is desired.
* Fresh Graduates from Business/ Accounting/ Finance background with good Excel skills are welcome to apply.
* Knowledge or prior experience in CRM systems will be an advantage
* Prior experience in reviewing policies is a plus
* Experience in process enhancements and improvements is an added advantage
* Strong organizational and time management skills
Your Career Growth Starts Here. Apply Now
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Accounting/Auditing and Finance
* Industries
Telecommunications
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