* Diverse digital exposure
* Room to grow and make an impact
About Our Client
This company is a leading distributor of high-performance brands, partnering with thousands of clinics across Australia and New Zealand. It provides professional-grade products, treatments, and education to support skin health and aesthetic outcomes. With a focus on innovation, clinical results, and empowering practitioners, it plays a key role in shaping the region's cosmeceutical landscape.
Job Description
Digital Performance & Experience
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Contribute to digital KPIs by optimising customer experience and lifecycle strategies
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Assist in content delivery and catalogue management across multiple sites
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Monitor and help analyse key ecommerce indicators like sales, AOV, bounce rates, and conversion
Product Optimisation & Enhancements
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Work with product teams to prioritise and refine enhancements based on user needs and business goals
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Collaborate on customer journey improvements and website functionality
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Support issue resolution and digital release cycles
Marketing Activation & Calendar Execution
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Assist in delivering integrated marketing initiatives across SEO/SEM, social media, email, onsite content, and print
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Help maintain a forward-looking marketing and content calendar across properties
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Collaborate with internal teams to elevate digital presence and maximise campaign impact
Campaign Support & Best Practice
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Provide hands-on support for evergreen marketing assets and automation workflows
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Contribute to campaign ideation and optimisation efforts
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Stay across industry trends to inform strategy and channel usage
Digital Platforms & Tools
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Use enterprise systems (e.g. SAP Commerce, Shopify, HubSpot, Google Analytics, Salesforce, etc.) to deliver insights and coordinate enhancements
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Translate performance data into actionable recommendations
Stakeholder Engagement
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Drive collaboration across departments to ensure uptake and value from digital initiatives
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Support internal training sessions and promote the effective use of digital tools
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Coordinate with operational leads and content creators to maintain quality across touchpoints
Reporting & Insights
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Assist in reporting performance metrics for digital products, campaigns, and platform usage
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Help generate strategic insights from traffic, behaviour, and conversion data
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Apply insights to guide future enhancements and marketing activity
The Successful Applicant
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3-5 years in a digital marketing or digital product-focused role, ideally in e-commerce (B2B and B2C)
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Familiarity with tools like Shopify, SAP Commerce, WordPress, HubSpot, and Meta platforms
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Data-literate and confident working with spreadsheets and visualisation tools
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Organised and proactive with strong written and verbal communication
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Able to thrive in ambiguity and pivot with evolving priorities
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Experience working cross-functionally and managing stakeholder expectations
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A team collaborator who takes initiative and thinks commercially
What's on Offer
o Join a market leading company with exciting growth plans
o Discretionary bonus opportunities
o Hybrid model - 3 days in office
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