Achieving Sales Targets and Providing Excellent Service
We are seeking a motivated individual to join our team as a Member Services Officer.
The successful applicant will be responsible for acquiring new members and delivering first-class customer service, ensuring it aligns with our Mission, Vision, and Values.
Key responsibilities include:
* Prospecting, touring, closing, and getting referrals for future sales.
* Providing excellent customer service to all customers, both in person and over the telephone.
* Promoting the centre's services and programs to customers and accepting customer bookings and enrolments.
* Applying sound cash handling principles and using Point of Sale (POS) systems.
Required skills and qualifications include:
* Previous experience in a similar position.
* Excellent communication skills.
* Hold current First Aid & CPR Certification.
* Working With Children Check (or equivalent) & National Police Check.
* Prior experience in fitness, sales, customer service, or a retail environment is highly advantageous.