Key Accountabilities
Work remotely as the direct revenue leader for 2-6 hotels holding daily/weekly/monthly revenue generation calls with the hotels (depending on the service level of the hotel).
Maintain IHG system and revenue process expertise status for self and direct reports.
Work closely with Revenue Services Performance Directors & Sr PRM community to find ways of improving performance, share agreed best practice and successes.
Actively collaborate with cross functional teams to drive the needs of the business – including tools, data, reporting and processes.
Help develop new SL's & deliverables in line with the needs of the BU
If assigned, manage, coach and set up development plan for PRA (portfolio revenue Analyst) colleagues
Ensure the effective roll out of new tools, system releases & programs ensuring team education and adoption.
Develop the Revenue Management talent pipeline across IHG Revenue Services, through the utilization of their individual strengths and abilities and by supporting their ongoing development and career goals.
Stay up to date with intelligence in the hotel industry & market(s) and use insight to drive revenue performance for the hotels within the portfolio
Lead or participate in agreed projects as requested.
Provide commercial team with insight into hotel performance and outlook
As needed, attend portfolios review with commercial team
Support NHOP set-up either directly or through direct reports
As needed, provide direction & support to area Managed hotels not on the program
Practice and promote a work culture around the five Winning Ways & Growth Behaviors of Move Fast, Think Return, Talk Straight & Build One Team
Uphold and embed IHG Revenue (RMH) reputation as the preferred resource solution to drive performance
Key Skills & Experiences
Education –
Bachelor's Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience.
Experience –
5+ years progressive work-related experience in financial/strategic planning, revenue management, pricing with proficiencies in multiple disciplines/technologies/processes, preferably in the hotel industry or similar environment.
Demonstrated knowledge of revenue management principles, effective hotel pricing concepts, yield management optimization and selling strategies.
Strong communication, decision making, influencing/consensus building and analytical skills with clear understanding of impact on IHG goals and bottom line
Robust leadership, team building, interpersonal and communication skills
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