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Slack account executive

Sydney
Salesforce
Chief Accounting Officer
Posted: 22 January
Offer description

Job Category

Sales


Overview

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

We are seeking an Account Executive to join the ANZ Mid Market sales team. This role focuses on evangelizing Slack value to new Mid Market prospects and driving adoption with existing customers, while building trusted relationships across our customer base.

Slack is a layer of the business technology stack that brings together people, data, and applications. We work with customers from a variety of industries in a rapidly changing environment and are committed to a diverse and inclusive workplace.

We welcome people of different backgrounds and experiences and are an equal opportunity employer. Accommodations are available for applicants with disabilities.


What You Will Be Doing

* Drive ACV within the commercial segment (up to 2000 employees) by creating, navigating, and closing opportunities and ensuring customer success with Slack.
* Provide recommendations based on a customer's business needs and usage patterns.
* Lead multiple customers simultaneously at various stages of the Slack buying cycle.
* Drive revenue through proactive outreach to new and existing customers.
* Balance inbound customer communication and prioritize/raise issues appropriately, including billing, legal, security, and technical inquiries.
* Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas.


Qualifications / Requirements

* Experience in enterprise or mid-market sales with a track record of driving revenue and customer adoption.
* Ability to understand customer business objectives and act as a trusted advisor.
* Strong communication, collaboration, and multitasking skills to manage multiple opportunities and stakeholders.
* Comfort working in a fast-paced, customer-centric environment with diverse industries.


Additional Information

* Accommodations: If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form.
* Posting Statement: Salesforce is an equal opportunity employer. We value equality and a workplace free from discrimination, with merit-based decisions across hiring, promotion, and compensation.
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