Jump into a role focused on taking action, where you'll handle negotiations and pick up technical claims skills. If you're good with customer service, managing multiple tasks, and want a challenging yet rewarding opportunity, becoming a Recoveries Advisor could be the you-shaped career you're looking for.
About The Role
Full-time and onsite, 9-day fortnightly roster working Monday to Friday only
Actively engaging with clients, Third Parties, and other insurers throughout the claims process
Negotiating and proactively seeking to recover costs to ensure a positive outcome for our customer
Manage a large claims portfolio, overseeing recovery efforts
Achieve weekly and fortnightly benchmarks
About You
Passion for delivering exceptional customer experiences
Excellent negotiation and communication skills
Conflict resolution expertise with confidence
Strong time management skills and multitasking ability
Team player mindset with a willingness to learn and adapt
Knowledge of the insurance claims process is advantageous
Previous experience in debt collection and/or paralegal is highly regarded
Don't tick every box? Don't worry
We recognise the value of transferable skills, so if this role interests you, we still encourage you to apply.
Culture And Benefits
Great work/life balance with set start/finish times
22 days annual leave, plus volunteer leave, and yearly salary reviews
Career progression opportunities – we believe in promoting from within
Paid induction training and ongoing career development
An awesome work culture that encourages creativity and celebrates diversity
Ideally located surrounded by numerous eatery and retail options
An award-winning reward and recognition program
Discounted insurance products
Discounted gym memberships through Fitness Passport
Free skin checks, flu jabs, and wealth mastery sessions
Onsite barber, brow bar, massage therapist, mobile mechanic, and car detailing
End of trip facilities
Casual dress code
Ready?
If yes, apply today to be part of our Third Party Care team. If you want a career that lets you, be you, and rewards you for your contribution, Think Youi.
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Insurance