Telstra retail: full time store manager glenorchy

Employment Type: Permanent

Closing Date: 19 Nov 2025 11:59pm

Lead and develop a team to achieve sales and high standards of customer service, and ensure in-store presentation standards and retail operational practices are maintained.

• Store performance‐related commission
• 30% off Telstra services
• Telstra mobile and Sim card
• Exclusive discounts and offers across 240 brands and partners
• 16 weeks paid parental leave for primary and secondary carers

• Ensure the store's KPIs (sales and customer service) are met
• Develop and nurture a high‐performing, customer‐experience focused team within a fast‐paced environment
• Maintain an inclusive store culture, ensuring it's a positive and all‐round awesome place to be
• Identify and lead recruitment for new store team members
• Collaborate with team members, leading performance reviews and helping grow their careers

• Demonstrated recent people‐leadership success within a target‐driven retail sales environment
• Ability to energise and drive a team to exceed sales targets and KPIs
• Lead from the front, influence and build rapport with a diverse and varied team
• Resolve customer issues with creative problem‐solving
• Experience leading through times of change (products / systems) and bringing team on the journey

We actively seek individuals from diverse backgrounds, ethnicities, genders and abilities, promoting an inclusive workplace where everyone is respected, valued and celebrated. We have zero tolerance for harassment of any kind and prioritise a safe, equitable environment. Flexibility is supported and reasonable adjustments will be made to enable equitable participation during the recruitment process.