We have a fantastic opportunity for a Senior Product Manager with experience across retail, wholesale and institutional markets.
Working across Customer Operations, you'll play a key role in optimising customer journeys, strengthening product features, and embedding data-driven decision-making into everything we do.
Reporting to the Head of Product, this role is ideal for a strategic thinker with a passion for solving complex problems, leading change, and creating seamless customer experiences.
You'll work closely with cross-functional teams – from operations and commercial to compliance and analytics – to ensure our products not only meet regulatory standards but also support business growth and reduce customer friction.
Responsibilities Champion the Customer Experience – Digitise and simplify customer forms, improve accessibility of product materials, and streamline user interfaces to enhance satisfaction and reduce friction.
Strengthen Products