Established in 2000, The Meat & Wine Co prides itself in providing an exceptional and unique steakhouse dining experience. The Meat & Wine Co is a **full service, casual fine dining steakhouse** that specialises in **dry-aging steaks** and has an **impressive wine selection**. Our teams prides itself on its people first culture and training and development.
Our **Hawthorn East **restaurant is seeking **Guest Services Agents**/**Hosts** to join the team - **15****:
- 20 hours available, casual or part award rates and immediate start.**
**Benefits include**:
- Employee discounts and daily staff meals
- A professional, dynamic work environment
- Ongoing training and development for career progression
- Opportunity for growth in a large, dedicated and national company
**Day to day responsibilities**:
- Providing exceptional customer service by ensure all guest requests and requirements are communicated and completed.
- Greeting guests and assisting with guests orders and needs
- Processing payments and cash handling
**Do you have?**:
- Previous experience in guest services within a restaurant/hospitality environment
- Previous experience with a reservation system is an advantage
- A La Carte restaurant experience an advantage
- Cash handling experience
- Current RSA certificate
- Flexible availability over a 7-day rotating roster including nights and weekends - **open availability over Christmas period**
We are looking for passionate and hardworking people to join our vibrant team. Our busy restaurant is conveniently located near public transport.
**Job Types**: Part-time, Casual
**Perks**:
- Employee discount
- Employee mentoring program
- Free food
- Professional development assistance
- Referral program
Schedule:
- Evening shift
- Rotating roster
- Weekend availability
Supplemental pay types:
- Penalty rates
- Tips
Ability to commute/relocate:
- Hawthorn East, VIC 3123: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Reservations: 1 year (preferred)
- Guest services: 1 year (preferred)
- RSA: 1 year (preferred)
Work Authorisation:
- Australia (required)
📌 Guest Services Agent
🏢 The Meat and Wine
📍 Melbourne