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Customer service officer

Bundaberg
AMA Group Ltd
Customer Services agent
Posted: 13 June
Offer description

Join the AMA Collision Team in Bundaberg!We’re thrilled to announce the opening of AMA Collision Bundaberg in 2025—your new go-to spot for top-quality vehicle repairs, at Production St, Svensson Heights! With state-of-the-art equipment and a sleek, purpose-built facility, we’re setting the standard for insured vehicle repairs.With a legacy of excellence, we repair everything from small cars to commercial trucks and buses, we’ve been serving over 300,000 customers annually, and now, it’s your chance to be part of the journey!We're Hiring!We're looking for passionate professionals to join our growing team as a Customer Service Officer. You will be assisting and supporting our wider workshop team and managers with administration support and providing our customers updates regarding their vehicle repairs.Collision industry experience is desirable, but not essential.Permanent position, Monday to Friday - no weekends!Role ResponsibilitiesEnsuring the environment is always customer friendlyGreeting customers on arrivalKeeping our customers informed about the repair process and anticipated completion dates for their vehiclesContacting customers to ensure that they are satisfied with the AMA experienceTelephone and email correspondenceLiaising with insurance providers regarding claims/repairsWhy AMA Collision?New Modern Facility – Work in a cutting-edge workshop with the latest tools and tech.Career Growth – Training and development opportunities to advance your career.Team Spirit – Be part of a supportive, values-driven team that strives for excellence.Consistent Work – Partnering with leading insurers, we offer steady, reliable work.Be Part of Something Big!This isn’t just another job—this is your opportunity to shape the future of a new panel shop while advancing your career in a fresh, exciting environment.Interested?If you're passionate and want to join a team redefining the panel shop experience, we want to hear from you!Let’s build something great together— Together, we do it right.Apply now or call Kelly on 0452 556 754 for a confidential chat.
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