The Role
To provide sales and service to customers in our retail store. To support the Store Manager in achieving objectives by working within company policies and procedures. To support the continuous improvement of Total Tools.
Tasks & responsibilities
* Maintain a high level of housekeeping and effective merchandising
* Process credits and returns to suppliers
* Carry out stock refill (heavy lifting may be required)
* Advise customers on products and services whilst delivering best practice service - be aware of customers when outside your core area (you are required to assist)
* Maintain a high level of personal productivity
* Build relationships with customers and be able to identify their needs
* Liaise and build relationships with suppliers
* Be an effective team player.
* Can demonstrate a stable track record of past sales success
* Computer literacy – preference working with POS systems
* Preference for retail experience or long-term hands-on trade experience; able to transition this experience into a retail environment
* Driven to succeed, Competitive, Ambitious and Self-Motivated
* Genuine interest in people and can engage with them
About you
* Positive and engaging attitude
* Excellent customer service attitude
* Excellent communication
* Self-motivated
* Respectful
* Leadership
* Adaptable
* Good initiative
* Relationship building sales style
* Ability to validate and showcase your experiences
Qualifications & experience
* Experience in selling trade and commercial tools is preferrable but not essential
* Previous experience in a managerial role is highly desirable
* Have a passion for tools is a must
Benefits & Rewards
* Work with a close-knit team
* Flexibility and a great work life balance
* Full Time Hours
* Competitive Remuneration package
* On the job training and coaching
* Working with a variety of customers
* High end and reputable product range
* Opportunity for long term progression within the business
Apply now
Please note, only applicants that progress to the next stage of the recruitment process will be contacted.
For any queries contact