Huge Care
Helensvale, QLD · Siganto Drive
Executive Support & Coordination Lead
Full-time · $70,000 – $80,000 + super
* In-office
* Helensvale QLD
We’re seeking a highly capable, proactive Executive Support & Coordination Lead to work closely with our Director at Huge Care — a fast-paced, growing, people-focused organisation based in Helensvale.
This is a key right-hand role for someone who operates one step ahead — bringing structure, clarity, and momentum across the business while ensuring the Director is fully supported and focused on high-impact priorities.
This is not a standard administrative role. If you thrive on ownership, think ahead, and take pride in keeping everything running smoothly — we want to hear from you.
Key responsibilities
* Full management of the Director’s calendar, inbox, priorities, and communications
* Preparing the Director for meetings with clear, organised information
* Tracking and coordinating follow-up actions across the business
* Anticipating needs and solving problems before they arise
* Acting as a central coordination point across internal and external stakeholders
* Conducting research to support business decisions
* Supporting elements of Support Coordination (NDIS experience highly regarded)
About you
* Proven experience in executive support, EA/PA, or coordination roles
* Exceptional organisation and attention to detail
* Clear and professional communication with a confident presence
* Proactive and solutions-focused — you take initiative without being asked
* Strategic mindset with the ability to see the bigger picture
* High level of discretion, professionalism, and follow-through
* Calm under pressure and highly adaptable in a fast-paced environment
* Full driver’s licence
* Bonus: NDIS or Support Coordination experience
What success looks like
Within your first 60–90 days, you will:
* Have full control of the Director’s schedule and communications
* Be confidently managing emails and stakeholder follow-ups without prompting
* Be anticipating needs and solving problems before they arise
* Be a trusted, relied-upon presence across the leadership team
Why join us
* Work closely with a hands-on Director in a high-trust environment
* A role with real responsibility, variety, autonomy, and genuine ownership
* Be part of a supportive, energetic, and purpose-driven team
* Salary progression based on performance as the organisation grows
* Easy parking and direct access off the M1 motorway, Exit 57 — Siganto Drive, Helensvale
* Our Director values people who genuinely care about others — this is more than a job, it’s purpose-led work
To apply
Please include the word organised in the first line of your application so we know you have read this advertisement in full.
As part of our process, shortlisted applicants will be asked to submit a short 2–3 minute video covering:
* A brief introduction — who you are and what you’re currently doing
* Why you’re interested in this role with Huge Care
* An example of a time you took initiative or solved a problem
You can record on your phone and share via Google Drive link to ***@hugecare.services
Applications without a video submission will not be progressed. We value clarity, initiative, and attention to detail — your video is your first opportunity to show us all three.
As part of your written application, please also answer the following:
The Director has four meetings tomorrow, several urgent emails, and multiple follow-up tasks from today. How would you structure the day to ensure everything runs smoothly?
Location: Siganto Drive, Helensvale QLD
* Type: Full-time, in-office
* Salary: $70,000 – $80,000 + super