About the role
We are seeking an organised and proactive Administration Coordinator to provide high-level administrative and operational support to The Education Hub. The Education Hub is a dynamic, interprofessional team delivering education and training programs across the Melbourne Children's Campus and to paediatric healthcare staff across Victoria.
In this role, you will support the development, coordination and delivery of education programs, including e-learning content, learning platforms, program administration, financial coordination, reporting, and quality improvement activities. You will work closely with Educator Leads and the Manager, Education Hub, playing a key role in ensuring the smooth operation and continual improvement of education services.
Key responsibilities
* Provide high-level administrative support to the Education Hub, including preparation of materials for education programs
* Maintain, update and promote education programs via content and learning management systems
* Coordinate the development, testing and maintenance of e-learning packages
* Manage the team operations manual and shared inbox, responding to enquiries in a timely manner
* Support the coordination of education activities, projects and events
* Coordinate registrations for free and fee-paying programs and manage related financial processes
* Maintain financial records, invoices and data to support budget tracking and reporting
* Assist with data management, reporting, audits, research and program evaluation
* Support quality improvement activities, accreditation processes and performance reporting
* Provide guidance and support to educators in the use of learning platforms and content management systems
About you
You are a well-organised, detail-oriented administrator who enjoys working in a collaborative, fast-paced environment. You are confident working independently, managing competing priorities, and supporting multiple stakeholders.
You will bring:
* Tertiary qualifications in a relevant field with industry experience, or at least two years' experience in a similar role
* Strong proficiency in Microsoft Office 365
* Excellent organisational, time-management and communication skills
* The ability to work collaboratively within an interprofessional team
* A strong work ethic, discretion, and willingness to learn new systems and processes
* Experience with learning management systems, content management systems, or e-learning tools
* Experience with online survey tools (e.g. REDCap), event management platforms or electronic databases
* Exposure to medical education, simulation, or healthcare education programs
Why join RCH?
Work in a values-driven organisation where children and families are at the heart of everything we do
Be part of a supportive, inclusive and high-engagement workplace culture
Contribute to education programs that make a real impact on paediatric healthcare
Additional information
This is a non-clinical, non-patient-facing role (Risk Category C)
Appointment is subject to a National Criminal Record Check and a valid Working with Children Check
RCH is committed to child safety and a diverse and inclusive workforce
Why work at the RCH?
RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.
We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.
The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.
It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children's Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.
It is also a requirement of your employment that you comply with any direction given by The Royal Children's Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.
Are you ready to join our team?
Apply online by clicking on the "Apply" button
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