Location:Ballarat Central, VIC, AU, 3350
Job Category: Information Technology
Employment Type: Permanent Full Time
Standard Weekly Hours: 38
Requisition ID: 3059
Permanent Full time | 40 Hours a week with a monthly ADO
Hybrid working options available – Work remotely or on-site
$37.68 Per hour (HS3)
About the Role
Join our team as the SharePoint (M365) Administration Officer, where you'll provide technical support and administrative expertise across a range of Microsoft 365 products. In this role, you'll support users, maintain systems, streamline workflows, and contribute to ongoing process improvements as we move toward a more integrated and efficient use of M365 across the organisation. You'll play a key part in driving smarter technology use to enhance business processes and help Grampians Health deliver exceptional care through innovative digital solutions.
Key Responsibilities
* Assist end-users with functional issues or questions regarding M365 products like MS Teams, SharePoint, Bookings and MS Planner.
* Provide support for M365 application systems and user administration.
* Help with intranet and SharePoint content updates and bug resolution.
* Support SharePoint development to ensure it provides an intuitive portal for staff and integrates smoothly with other systems.
* Collaborate with the SharePoint Team and stakeholders to enhance M365 services, document processes, and drive workflow improvements.
* Provide training to end users, record work in ITSM tools, and collaborate with IT teams for improved troubleshooting and issue resolution.
Skills & Experience
* Tertiary qualifications in IT, Computer Science, or related fields, or equivalent industry experience.
* Proven experience supporting M365 applications, including MS Teams, SharePoint, MS Forms, Planner, and Calendaring.
* Strong understanding of document/file management, metadata, and data structures.
* Experience with the Microsoft Power Platform (Power Automate, Power Apps) and familiarity with the ITIL framework.
Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
* Flexible work arrangements and purchase leave opportunities
* Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
* Access to Fitness Passport membership
* Staff rewards and recognition programs
Interested?
if you wish to discuss the role prior to applying, contact Andrew Brisbane, SharePoint Administrator, on for a confidential discussion.
We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.
If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.
Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Ballarat Region
Ballarat is the largest centre in Western Victoria and the state's fastest growing inland city. Uniquely located within easy access to Melbourne, Ballarat has some of Australia's most significant heritage buildings and natural landscapes.
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.