Program officer- support for carers (broadmeadows)

• Aged Care Services
• Make a real difference to people's lives
• Inclusive, supportive, and collaborative team environment
• Flexible work hours and hybrid working arrangements
• Full not-for-profit salary packaging

We are seeking a Program Officer in Aged Care Services at Spectrum, you will play a key role in supporting the Support for Carers Program and the delivery of additional carer support services. This role focuses on assisting carers and unpaid carers—particularly those from Culturally and Linguistically Diverse (CALD) backgrounds—by helping to alleviate the burden of their caring responsibilities. Through intake, assessment, and care planning, you'll connect with elderly clients and their carers, building trust and rapport across multiple aged care programs. Your contribution will help older people remain at home longer, while ensuring their carers feel supported, empowered, and well‐resourced.

• You take a person‐centred, empathetic approach to client care and support
• You're skilled at managing your time and workload effectively
• You enjoy being part of a supportive team and have excellent communication skills
• Demonstrated work history in the Aged or Disability sectors
• Understanding of Aged Care Quality Standards
• Experience or knowledge of CHSP (Commonwealth Home Support Programs) or HACC (Home and Community Care Program) and the Support at Home model
• Proficiency in relevant computer systems for client management, referrals and record‐keeping
• Experience in casework or service coordination is desirable
• You have a high level of professionalism and take pride in doing meaningful work that has a positive impact on people's lives.

Spectrum Migrant Resource Centre Ltd (Spectrum) is a not-for-profit organisation, delivering culturally appropriate and responsive services to people with migrant and refugee backgrounds predominantly living in the Northwest Metropolitan region of Melbourne. Our service areas include migration and settlement, family relationship and parenting, social and economic inclusion, aged care, disability, and family carers.

At Spectrum, each member of our team is valued and supported. We offer generous conditions and flexible hours to support employees to balance their personal and work life.

Spectrum is committed to a diverse and inclusive workplace. Everyone is welcome at Spectrum, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation, and physical ability.

We welcome all applicants, including people with refugee or migrant lived experience, people who identify as LGBTQIA and/or have a disability.