$80,000 - $100,000 per annum (inc super)
Locations: Ballarat/Melbourne / Canberra
Clearance: NV1
Junior Storage Engineer (on Prem)
Locations: Ballarat/Melbourne / Canberra
Clearance: NV1
Salary: $80k-$100k incl super
Key Responsibilities
Infrastructure Setup and Preparation:
- Assist in gathering and analysing information related to the implementation and operation of existing storage platforms.
- Review documentation and participate in workshops to understand current storage systems and prepare for transition to storage operations.
- Help develop and maintain storage operations documentation, including System Understanding Documents (SUDs) and Standard Operating Procedures (SOPs).
- Support service go-live readiness in alignment with established service plans and schedules.
Ongoing Storage Operations and Administration:
- Monitor storage systems to ensure health, performance, and availability.
- Perform regular health checks, storage capacity management, patching, and routine maintenance.
- Assist in resolving incidents in both production and non-production environments to minimise downtime and performance impacts.
- Work through backlogs of storage-related problem tickets and fulfill storage service requests.
- Support storage provisioning and resource allocation tasks.
Documentation and Process Improvement:
- Create and maintain comprehensive documentation for storage infrastructure, processes, and procedures.
- Support efforts to align storage operations with DevOps and Agile methodologies.
- Assist in the automation of storage management and operational tasks.
Collaboration and Compliance:
- Work closely with other storage engineers and broader infrastructure teams, including compute, network, data centre, and cloud teams.
- Implement and adhere to security best practices, ensuring compliance with organisational and industry standards.
Qualifications & Experience
- 2 years of experience in IT infrastructure with exposure to storage systems, SAN, NAS, or backup solutions.
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
- Basic understanding of HPE, Cisco, Brocade SAN fabrics, Hitachi, HP storage, Nutanix, NetBackup, and HP tape libraries is beneficial.
- Familiarity with storage provisioning, capacity management, and monitoring tools.
- Exposure to public cloud storage platforms and hybrid storage environments.
- Basic scripting skills in PowerShell, Bash, or Python are a plus.
Soft Skills
- Strong problem-solving and troubleshooting abilities.
- Good communication skills and ability to work collaboratively within a team.
- Detail-oriented with a focus on quality and continuous improvement.
- Ability to adapt and learn in a dynamic, fast-paced setting.
Certifications (Preferred)
- Basic knowledge of IT Service Management (ITSM) and ITIL frameworks.
- ITIL v4 certification (or ability to obtain within 8 weeks of joining).
If you have the relevant skills and experience, please apply now with your up-to-date CV (preferably in Word format).
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📌 Junior Storage Engineer
🏢 Total Resource Solutions
📍 Melbourne