APS 5 - Coordinator, Library Reading Rooms
Opportunity to work at one of Australia's leading cultural institutions. Work flexible schedule to ensure customer-focused service delivery. Help connect with communities and connect communities with their national collections.
The National Library of Australia is seeking to fill the integral role of Coordinator, Library Reading Rooms (APS5) in the Reader Services Section in Engagement Branch.
Join the team that brings the National Library's reading rooms to life. As a Coordinator, Library Reading Rooms, you'll be helping people explore the Library, discover collections and feel at home in our spaces. This onsite only role is perfect for someone who thrives in a lively, people-focused setting.
What You'll Do
* Support visitors as they navigate the Library's collections, equipment and research tools.
* Keep the reading rooms safe and organised.
* Provide warm, knowledgeable reference assistance in person, online and by phone.
* Lead and support staff during after-hour periods, ensuring smooth, high-quality service.
* Work closely with security to maintain a safe and welcoming environment.
Why You'll Love It
Every shift brings new questions, new stories and recent opportunities to help people connect with information and ideas. You'll build skills in supervision, problems solving and client service, all while contributing to the Library's mission to inspire curiosity and learning.
Working Arrangements
This part-time role primarily involves evening shifts (from 5-8pm) and weekend work when the library is open. Flexibility to increase hours may occasionally be required to meet operational demands such as planned leave, including occasional daytime shifts. The minimum commitment is 19 hours per fortnight, comprising two evening shifts per week and alternate Saturdays.
Your Expertise
To excel in this position, a background in Information Management, Arts, Humanities, or Social Sciences is essential.
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