Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?
Our Patient Services Team have a vacancy for an enthusiastic and motivated individual to work as a Ward Clerk.
As a Ward Clerk your responsibilities will include:
- Perform a broad range of administration duties including:
- Manage a busy reception desk
- Answer and redirect calls
- Organise appointments and prepare admission paperwork
- Conduct follow up requests and make reminder calls for visits
- Maintain accurate and effective record management systems including preparation of medical records
- Perform Health Fund Checks as required
- Manage the collection of excesses/co payments
- Coordinate with staff from other departments
- Complete other clerical tasks such as data entry
Hunter Valley Private Hospital is located on the fringe of Newcastle and is close to the Pacific Motorway, vineyards and university. We are an independent 83 bed facility with a 5 theatre Operating Suite providing medical (geriatric and palliation), rehabilitation, hydrotherapy and surgical services.
Employment at Hunter Valley Private allows you to embrace a quality lifestyle. As the longest established private hospital in the region, HVPH enjoys seeing exceptionally high patient satisfaction scores and prides itself on being a referrer of choice due to the exceptional care patients receive.
Enjoy an easy journey to work with free parking in a relatively quiet location.
Hunter Valley Private cultivates an inclusive team culture, prioritising both patient and staff safety in the provision of excellent care, having received perfect ratings in its last 2 ACHS accreditation surveys.
We provide flexibility in rostering and strive to help staff maintain a positive work life balance. Workplace safety is extremely important at HVPH, with all staff engaged in safety and wellbeing programs across the site, including Fitness Passport.
Selection Criteria:
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)
- Works well independently and within a team
- Adaptable to work a variety of shifts – early/late shifts
- WebPas Hospital system experience (Desired)
To Apply: Please click on the 'Apply' button to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.
Contact: Michelle Curry - Front Office Manager,
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📌 Ward Clerk
🏢 Healthscope
📍 Newcastle City Council