Job Overview
We are seeking a highly skilled and proactive customer service professional to join our organization.
Main Responsibilities:
* Responding to incoming and outgoing calls with exceptional communication skills
* Ensuring orders meet compliance standards through meticulous attention to detail
* Providing top-notch customer support and resolving issues efficiently
* Tracking and processing orders in a timely manner
* Liaising with internal and external stakeholders to drive business growth
Requirements:
* At least 12 months of administration experience with a strong focus on customer service
* Solutions-focused approach with a proactive attitude to drive results
* High level of attention to detail and effective time management skills
* Intermediate MS Office skills for efficient task completion
* Advanced communication skills, both written and verbal, for effective stakeholder engagement
What We Offer:
* A collaborative team environment that fosters growth and development
* A full-time role with opportunities for career advancement
* A competitive bonus scheme to recognize outstanding performance
* An attractive salary package that reflects your value to the organization