THE OPPORTUNITY
We are seeking a Sales Consultant/Office Manager to oversee the daily operations of our client's brand new 600-unit self storage facility in Abbotsford. No previous self-storage experience is necessary as full initial training will be given at our client's flagship facility in Moorabbin. This exciting and rewarding role would suit a switched-on go-getter who loves dealing with people and relishes the satisfaction of growing their client base.
WHAT WE OFFER
* Secure long-term employment with a successful and growing business
* A generous salary and very pleasant working conditions
* The support of a small, friendly, dedicated team
* Full training and opportunities for ongoing growth and advancement
* Free onsite parking
WHAT YOUR DAY WILL LOOK LIKE
Hours are from Mon-Fri and you will report to the Financial Controller. Drawing on your excellent customer service, admin and sales skills you will be responsible for:-
* responding to the needs of existing customers
* handling all telephone, email and walk-in enquiries
* liaising with customers and helping them satisfy their self-storage needs
* signing up customers, taking payments and updating customer records
* ensuring customer loyalty by offering exceptional follow-up service and support
* taking an active interest in securing new customers
* being the face of the business by delivering friendly, flawless, customer care.
OUR IDEAL CANDIDATE:-
To be successful in this role you will need a range of practical skills and experience including:-
* fast accurate typing
* flawless written and spoken English
* a clear, confident telephone manner
* strong admin and computer skills including proficiency in Microsoft Office
* experience in (or an aptitude to learn/use/update) our CRM software
* although by no means essential, a background in real estate or property will be very highly regarded.
As well as the above, we are looking for a number of "soft" skills that will set you apart. Thus you are:-
* someone who likes to learn and take ownership
* team-orientated with a strong sense of responsibility
* someone with common sense, resourcefulness and initiative
* someone who displays a strong attention to detail
* an empathetic "people person" who prides yourself on delivering high quality customer care
* someone with good problem solving and conflict resolution skills.