The Visitor Experience is a 7 day a week operation with this role required to contribute to ensuring that outstanding performance is delivered compliantly every day.PURPOSE OF THE ROLE:The primary role of the Visitor Experience Retail Sales Assistant is to support and contribute to a high level of service and deliver an exceptional experience to consumers.Additionally, you will be expected to model positive behaviours such as proactive consumer engagement, immersive storytelling, and model a growth mindset to also contribute positively to a large, diverse, cross functional team.They will be responsible for achieving service and sales targets, which can involve various staff training such as selling techniques (on selling/ up selling) and product knowledge (features and benefits).TOP ACCOUNTABILITIES:Perform cross functional tasks that deliver the successful day to day running of the Visitor Experience facility including but not limited to:Retail salesTicket salesBar tendingSite cleaningEvent executionPreferred Qualifications/ Experience:RSA2+ years of Retail/ Tourism/ Hospitality experience.Strong desire to learn more about the Bundaberg Rum story, brand, and its characteristics.Possess a friendly, helpful, confident, and engaging personality.Be familiar with sales protocols and customer service procedures.An excellent communicator, both verbal and written.Possess the ability to build positive relationships with customers.