About the Role
Mondrian Gold Coast is set on the sun-drenched esplanade of the iconic Burleigh Beach, an immersive precinct that reflects the culture of one of Australia's most iconic coastal destinations.
The Conference and Events (Sales) Manager will be the driving force behind interpreting and consolidating client requirements, ensuring every client's vision is flawlessly translated into a successful and memorable event. Partnering closely with the Sales team, you'll drive clear financial targets and foster continuous growth, all while aligning with the hotel's budgetary goals.
Day-to-Day Responsibilities
Develop tailored BEOs that reflect client needs and the venue's offerings, ensuring any changes prior to the event are communicated to various stakeholders.
Manage Conference & Events activity and service levels to ensure successful coordination of events, including administration of BEOs, record keeping, invoicing, payments, and reporting.
Manage the booking process, coordinating with internal departments such as Food and Beverage, Banquets, Housekeeping, Front Office and AV (Micro Hire) to ensure seamless service delivery.
Coordinate and conduct site inspections when required.
Collaborate with the Banquets team to ensure seamless event execution.
Monitor event budgets and manage resources effectively.
Coordinate vendors, exhibitors, stakeholders, and other departments during event planning and delivery.
Qualifications
Previous experience in event sales or hospitality sales, preferably within a luxury or lifestyle hotel environment.
Excellent organisational and project management skills, with the ability to manage multiple events simultaneously.
Outstanding communication and interpersonal skills, with a focus on delivering exceptional Guest's experience.
Proficiency in event management software and tools such as Delphi, as well as standard Microsoft Office applications.
Benefits
Be part of the journey in creating one of Australia's top hotels.
Discounts worldwide with the Accor ALL Heartist program.
Subsidised Meals.
Dry Cleaning.
Application Questions
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as an Event Sales Manager?
Do you have experience in a sales role?
Which of the following Microsoft Office products are you experienced with?
How many years' experience do you have in event management?
How many years' experience do you have in the hospitality & tourism industry?
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