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Frontline patient care specialist

Gawler
beBeePatient
Posted: 11 December
Offer description

As a Medical Receptionist, you will be the welcoming face for patients, referrers, and healthcare partners. You will manage complex patient bookings via inbound and outbound calls, deliver top-tier patient care, including registration, scheduling, and addressing queries.


Key Responsibilities:

* Manage patient bookings
* Deliver patient care
* Handle inquiries from stakeholders
* Communicate with medical professionals
* Finalize billing and support tasks

This role requires flexibility to work across both call-center and reception shifts. As a team member, you will receive comprehensive training and have access to various benefits, including corporate discounts and health insurance discounts.

To succeed in this position, you must possess excellent communication skills, both verbal and written. You should also be proficient in using software applications relevant to the role.

Some of the key qualities we look for in our Medical Receptionists include:

* Strong organizational skills
* Ability to multitask and prioritize tasks efficiently
* Excellent customer service skills
* High level of accuracy and attention to detail

We offer a supportive work environment and opportunities for professional growth and development.

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