## Operational Director - Quality, Experience & SafetyLead quality, safety and patient experience as Operational Director at BRHS, driving clinical governance and continuous improvement across East Gippsland.| Work Location: | Bairnsdale - Outer Gippsland area |Bairnsdale Regional Health Service (BRHS) is East Gippsland's leading health provider, delivering high-quality care across acute, community and aged care services. We are committed to improving health outcomes through collaboration, integrity and compassion.We are seeking an **experienced and strategic leader** to provide operational leadership across Quality, Infection Prevention, Clinical Document Systems and Care Improvement portfolios. This pivotal role ensures high standards of clinical governance, drives continuous improvement, maintains compliance with accreditation standards, and promotes a culture of excellence in patient care and experience.Reporting to the Executive Director Clinical Care, you will lead a team of managers and specialists, champion digital health transformation, and collaborate with other Operational Directors to optimise patient flow and service performance across BRHS.* Be part of a values-driven organisation committed to Quality, Integrity, Communication and Kindness.* Influence organisational strategy and patient outcomes at an executive level.* Enjoy strong support for professional development and leadership growth.* Access extensive salary packaging options and the lifestyle benefits of East Gippsland.**What You'll Bring*** Current AHPRA registration (or equivalent) with minimum 5 years post-registration experience.* At least 3 years' experience in senior leadership or operational management.* Postgraduate qualifications in health or management (preferred).* Expertise in quality systems, clinical governance, infection prevention and digital health.* Proven ability to lead high-performing teams and foster a positive workplace culture.* Strong knowledge of NSQHS Standards, risk management and continuous improvement.* Excellent communication, negotiation and collaboration skills.*Please refer to the position description for full key selection criteria requirements.*Jennifer Tiffin, Executive People & Culture on (03) 5150 3496.**Applications close:** Wednesday 21st January 2026Applications are to be submitted by selecting “Apply Now” and are to include:* Cover letter* Resume (including two recent referees)* Response to the full key selection criteria (as listed in the attached position description)Find out more about working with us and follow us on .For information on East Gippsland, visit .*At BRHS, we recognise that diversity strengthens our workforce, enhances our services and enriches the communities we serve. We are committed to fostering an inclusive, respectful, and equitable environment where everyone, regardless of background, identity or ability, feels safe, valued and supported. Should you require any reasonable adjustments or support during the recruitment process, please contact us at* *people.culture@brhs.com.au**Bairnsdale Regional Health Service is deeply committed to an environment that supports the safety and wellbeing of all people including children. Read our full values and commitments* *.*Location: This search field captures job vacancies located in a specific town, city or region.: The Job Function provides a comprehensive lists of job categories. Choose one or multiple job functions that most suit your experience.: The numbers in the classification represent the level/grade of experience, where 1 is the least level of skill, 6 is at the highest level of skill. This scenario is reversed for Executive Officers where 3 is the least level of skill and 1 is the highest level of skill. For more information click on the link to view the descriptions of the Classifications. Click to view the list of Classifications## Cookie consent
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