As a Junior Reliability/Technical Engineer, you will be responsible for delivering exceptional customer service and support to internal and external customers.
About the Role
* You will attend to counter, telephone and online orders and enquiries with high levels of professionalism.
* Proactively follow up on customer quotes to assist in converting them to sales opportunities.
* Process customer orders efficiently, sourcing, packing and dispatching products as required.
* Promote our product, service and solutions range to fulfill customer needs effectively.
* Develop strong technical relationships with customers to drive business growth.
* C Coordinate supplier interactions from a technical perspective to ensure seamless supply chain management.
Key Skills and Qualifications
* A strong team player with excellent communication skills.
* Proven customer service experience, preferably in the industrial retail sector.
* High mechanical aptitude and ability to multitask and prioritize tasks effectively.
Your Benefits
This role offers opportunities for professional development and career growth within the organization.
Additional Requirements
Please note that this is a permanent position requiring a long-term commitment.