**Support Customers in moments that matter!**
**How will I help?**
Mortgage Operations team are seeking talented and dedicated individuals to join their expanding team. Processing settlements in a timely manner, coordinating with external parties for smooth transactions, ensuring accurate documentation and exceptional customer service throughout the settlement process. We want you to bring your experience and skills and transfer that into our team’s success and the company's vision of delivering exceptional service.
As a Settlements Officer, your role will entail:
- Assisting internal and external stakeholders with loan documentation and verification.
- Ensuring all the documents have been correctly executed and there are no discrepancies. Provide support and guidance to our stakeholders and customers.
**What’s in it for me?**
In a word, lots!
We value our employees and strive to provide a work environment that offers numerous benefits:
- Contractors can access Employee Banking Benefits like special banking, wealth and insurance offers.
- A supportive and inclusive workplace culture that values diversity and promotes collaboration. Access to innovative tools and technologies to enhance your productivity and decision-making.
**What do I need?**
To excel in this role, the following experience is required:
- Excellent communication and problem-solving skills
- Self-motivated and accountable
- Balanced decision-making
- Adherence to regulations
- Experience in settlements or a similar role within the banking or financial industry (desirable).
- Solid attention to detail and accuracy in handling documentation.
**What is it like to work there?**
At Westpac, we aim to provide one big, supportive team to help us reach our vision to achieve our purpose of creating better futures together. Working with us you'll discover new ways of working. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.
** **Please note that this role will be contracted via Manpower, working onsite at Westpac
**Do you need reasonable adjustments during the recruitment process?**
At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.
📌 Team Member
🏢 Westpac Group
📍 Lockleys