* Casual Retail position – recycled and new donated stock
* Flexible hours between (9:30am & 6pm), weekend work may be required
* Multiple locations: Ascot Vale & Moonee Ponds – ability to travel required
* Build relationships and provide exceptional customer service
About us
Every purchase at our shops supports Australian Red Cross teams helping people as they overcome hardship, crisis and disaster here at home and across the Asia Pacific. Right now, we are in need of an experienced retail sales assistant who has a passion for fashion and has flexibility to support the store in peak times and leave coverage.
About the role
Supported by the Shop Manager, you will help drive sales and reach targets as well as increasing donations and volunteer applications. You will be responsible for processing all sales through POS/cash register/eftpos accurately and in line with retail policy as well as maintaining visual merchandising and housekeeping standards.
What you will bring
* Previous experience in a face to face customer service, retail or sales position with exceptional customer engagement skills
* Previous cash handling skills and stock rotation experience
* Demonstrated ability to work well in a team environment
* Proven reliability and punctuality with a positive can-do attitude.
* A passion for vintage fashion and/or recycled goods would be highly advantageous
Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
Career development: Access to ongoing learning, training, and development courses
Further information
This role is covered by the General Retail and Wholesale award Level 3. Salary from $27.58 hourly + superannuation + casual loading + weekend rates + access to salary packaging.
For more information about the role, please contact Chris Drossos on during business hours only.
Applications close: Sunday 19th October 2025.
Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.
While we appreciate all interest in our organisation, we won't engage with or accept candidates from agencies or consulting firms on this occasion.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
Job Ref #13012
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.