**Description**
**Employment Type**:Full Time, Permanent
**Classification**: Administrative Service Officer 2/3 (PN 20266)
**Salary**:$68,551 - $82,459 (Plus 12% Super)
**Location**:The Canberra Hospital & City Community Health Centre
**Section**:Ambulatory Care Support Services - Central Health Intake
**Closing Date**:**25th September 2025
**What can we offer you**:
Competitive pay rates and excellent working conditions within a tertiary hospital.Salary Packaging with many options that provide full fringe benefits tax concessions.Flexible working conditions.Access to Employee Assistance Program.Access to discounted gym membership.Access to onsite Physiotherapists.Onsite cafes, staff cafeteria, pharmacy and gift shop.**
**About the Role**:
The Central Health Intake Team is a vital component of Canberra Health Services, providing a centralised and coordinated approach to referral management, outpatient bookings, and contact centre support. This dynamic team ensures timely access to over 100 services, streamlining the patient journey from referral to appointment.
We facilitate equitable and efficient access to specialist outpatient care by managing referrals, triaging, and supporting patients and clinicians through responsive communication and booking services by:
Acting as the first point of contact for patients and clinicians, providing information, guidance and support.Delivering professional front-line service to patients attending outpatient clinics.Coordinating appointments across a wide range of specialties, ensuring timely and accurate scheduling.Processing referrals to ensure patients are directed to the most appropriate clinical service.
The administration Officers are integral to the success of the Central Health Intake Team. They provide high-quality administrative support across all service areas, including:
Efficient handling of incoming referrals and documentation.Professional call handling and customer service.Accurate data entry and appointment scheduling.Collaborative support to clinical and administrative colleagues.
**For more information regarding the position duties click here for the**_Position Description._**
Undergo a pre-employment National Police Check.Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
**To Apply**:
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community-based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.
**Our**Vision**: creating exceptional health care together
**Our** **Role**: to be a health service that is trusted by our community
**Our**Values**: Reliable, Progressive, Respectful and Kind
- The new state-of-the-art Building 5 is now officially open at Canberra Hospital. This 44,000sqm, nine-storey facility, the largest healthcare infrastructure project in the Territory's history, delivers cutting-edge acute clinical services. Building 5 seamlessly integrates with existing campus buildings, ensuring smooth public access, patient transportation, and efficient logistics._
LI-DNI
**Job**: General/Administrative
**Salary Range**: 68,551.00 - 82,459.00
**Contact Name**: Bernadette Armati
**Closing Date**: 25/Sep/2025, 8:59:00 AM