Night Auditor Position
We are currently seeking a skilled Night Auditor to complete our team. As a key member of our front office staff, you will be responsible for finalizing the audit and balancing the hotel's systems and accounts each night, as well as preparing and delivering overnight room service orders.
* Provide warm welcomes to guests and acknowledge IHG Rewards Club members and returning guests in person or over the phone.
* Take, manage, and receive payments for guest bookings, making the check-in and check-out process swift and seamless.
* Anticipate guests' needs and offer tailored recommendations, being their trusted contact for everything from billing issues to restaurant reservations.
The ideal candidate will have previous experience in a Front Office position or with Opera (Property Management System), possess strong communication skills, problem-solving skills, fluency in English, and basic math and computer skills.
We offer an attractive hourly rate, flexible working options, permanent hours, paid birthday leave, enhanced parental leave options, proactive health days, workplace support, career growth, on-shift meal, employee accommodation discounts, food and beverage discounts, and access to a retail discount platform.