Technical Support Enginner(Solar/PV Industry)-Sydney/PerthTechnical Support Enginner(Solar/PV Industry)-Sydney/PerthGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Growatt New EnergyOffice/Warehouse Address: Unit 4&5/ 378 Parramatta Road, Homebush west NSW 2140Description of the Position1、Purpose:Provide remote or on-site after-sales technical support services to customers through email, telephone, instant messaging software, etc., to solve the problems encountered by overseas customers in the process of product installation and use. For important customers, batch problems and common product failures, timely collection and summary of relevant information, feedback to the Quality Department, R & D Department, to promote product quality improvement.2. Need to provide on-site service when necessary, to the customer site to solve user problems.3. Responsible for guiding and supporting the installation, monitoring, and later operation and maintenance of home PV power plants by installers.4. Customer training: to installers and end users for product and after-sales process training.Skills and experience required:1. power electronics, electrical engineering and automation related majors (bachelor degree or above) is preferred, with the power industry related after-sales service experience is preferred.2. skilled computer and office software operation ability.3. proactive, strong sense of responsibility, good communication skills and teamwork consciousness, strong execution of target plan.4. proficient and fluent in English; strong sense of customer service;5. need to have driving vehicle qualification, need to go to the field service.Core requirements:1. speak, read and write English, and be proficient in English.2. Have a long-term legal work permit in Australia.3. good at analysing electronic circuits and have after-sales experience.4. need to have driving vehicle qualification.This position is an urgent recruitment, the benefits are generous, if your Chinese ability is excellent, plus. If you are qualified, please do not hesitate to send your (resume + expected salary+Position applied) to ashley.zhang@growatt.comlooking forward to your joiningSeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionManufacturing, Customer Service, and Quality AssuranceIndustriesAppliances, Electrical, and Electronics Manufacturing and Oil and GasReferrals increase your chances of interviewing at Growatt New Energy by 2xGet notified about new Technical Support Engineer jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 9 hours agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$65,000.00-A$68,000.00 2 weeks agoSydney, New South Wales, Australia 4 days agoTechnical Support Engineer - Windows NetworkingSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 5 days agoTechnical Support Engineer (Expression of Interest)Sydney, New South Wales, Australia 1 day agoHomebush, New South Wales, Australia A$27.00-A$30.00 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 9 months agoSydney, New South Wales, Australia 4 hours agoMascot, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoTechnical Support Specialist Exec SupportSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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