**Job Title:** Graduate External Sales Team Coordinator
Job Description:
This role plays a pivotal part in ensuring the sales team operates efficiently and effectively. A detail-oriented professional will support our external sales team by managing appointment scheduling, lead generation, diary planning, CRM updates, and client communications.
* Coordinate with external sales personnel to confirm daily appointments.
* Client relationship management
* Contact clients to confirm arrival times and communicate any delays or changes.
* Manage rescheduling and resolve scheduling conflicts promptly.
* Follow up with salespeople after meetings to update CRM notes and record next actions.
* Arrange follow-up meetings with clients as needed.
* Coordinate with the demo team to confirm availability and schedule demonstrations.
* Pass customer requirements to relevant internal teams (e.g., proposals).
Required Skills and Qualifications:
To excel in this role, you should have:
* Collaboration skills to plan and optimize sales diaries for maximum client-facing time.
* Research skills to contact existing and potential clients to arrange 'call-in' appointments.
* The ability to systematically update CRM records to ensure accuracy and completeness.
* Strong communication skills to maintain strong client relationships through timely and professional communication.
* The ability to generate management reports on meeting volumes, client interactions, and other key metrics.
Benefits:
You will also have the opportunity to:
* Booking hotels for overnight stays.
* Organising factory visits.
* Coordinating events, such as visits from our demonstration truck.
Others:
Please note that this role may involve additional responsibilities as needed.