Join to apply for the Dispatch and Logistics Coordinator role at Nationwide Group
Join a Fast-Paced, Supportive Team in a role that makes a Real Difference!
Noble Park Location | Free Onsite Parking & Gym | Employee Benefits Included
About Us
At Nationwide Group (NWG), we’re proud to be Australia’s largest provider of emergency roadside assistance, towing, transport, and storage solutions.
With a team of 770+ dedicated professionals, including 550+ drivers. We operate 24/7, 365 days a year, helping to keep Australians moving.
We’re a trusted partner of government bodies, law enforcement, road authorities, and leading automotive clubs, known for our commitment to safety, reliability, and integrity.
About The Role
Ready to step into a role where every day is different — and your coordination skills really matter?
We’re looking for a Dispatch and Logistics Coordinator to join our high-energy team. You’ll play a key role in managing schedules, dispatching jobs, and providing real-time updates to both our customers and Tow Truck Operators (TTOs).
If you thrive in fast-paced environments, love solving problems, and enjoy being part of a team-oriented and supportive team, this is your opportunity to shine.
What You’ll Bring
- Effective communication skills – You can clearly and professionally communicate with customers, operators, and internal teams.
- Customer service experience – You’ve worked in fast-paced service or coordination roles before (preferred).
- Excellent time management – You can juggle multiple priorities and stay cool under pressure.
- Attention to detail – You take pride in getting the details right, every time.
- Team spirit – You love being part of a team that has each other’s backs.
- Problem-solving mindset – Quick thinker who knows when to escalate issues.
- Technically confident – Comfortable using phones, emails, and booking software (training provided).
- Goal-driven – Motivated to hit KPIs and contribute to team success.
Why Work With Us?
At Nationwide Group, you’re not just a number, you’re part of a team that values:
- Thriving People – We’re committed to creating meaningful and enjoyable workplace experiences.
- Professional Growth – Ongoing training and development opportunities to help you build your career.
- IACT Values – We live and breathe Innovation, Accountability, Care, and Teamwork.
- Great Perks – Free onsite parking, gym access, discounted insurance and accommodation, and more!
Ready to Apply?
To apply, submit your resume and cover letter in .docx or .pdf format.
Please Note
- A police check will be required for successful candidates.
- Recruitment agencies, thanks for your interest, but we’ve got this one covered.
- Only shortlisted candidates will be contacted.
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📌 Dispatch and Logistics Coordinator
🏢 Nationwide Group
📍 Melbourne